Consulting Services

I support digital service providers in bridging the gap of expectation, enabling them to build stronger, more trust-driven relationships with their clients. By aligning capabilities with client needs and ensuring clarity in service delivery, I help organizations enhance collaboration, build lasting partnerships, and drive mutual success.

I guide clients in understanding the short- and long-term implications of their design decisions, ensuring a strategic and informed approach. Too often, critical choices are made hastily by temporary project teams driven by immediate cost and time constraints, often at the expense of quality and total cost of ownership. My role is to provide clarity and insight, helping organizations make decisions that align with their broader objectives and sustainable success.

I provide strategic guidance on shaping digital initiatives to ensure a clear focus on meaningful and pragmatic business outcomes. My approach emphasizes not only identifying the right priorities but also executing them with precision and effectiveness—ensuring that organizations both do the right things and do them right to achieve sustainable success.

Enterprise architecture is a vital discipline that establishes structure, governance, and strategic alignment within an organization. As a former Group Head of EA, I leverage my expertise to help EA functions refine their value proposition, enhance their service delivery, and position themselves as key enablers of business success.

I have extensive experience designing and delivering data analytics and reporting solutions for insurers and managing general agents (MGAs). My expertise spans data platforms for structured and unstructured data management, robust data governance frameworks, and the integration of generative AI services to enhance data-driven decision-making.

I served as the chief architect and lead analyst for a wide range of insurance-focused digital solutions, encompassing quote-and-bind workbenches, policy administration, renewal processes, and claims management solutions, among others. I provide proven expertise in delivering dependable and enduring services tailored to the needs of the industry.